Job Details: CSL Data Centre Services is the fastest growing IT Outsourcing provider in Malta, which today employs 30 FTE’s, turns-over €10Million p.a. and has a client base of 100+ customers in the financial services and i-gaming sector.
Main responsibilities
- Report directly to the Helpdesk Manager
- Identify and escalate situations requiring urgent attention
- Respond to requests for technical assistance via phone or electronically
- Remote diagnose and resolve technical issues
- Track and document resolutions
- Communicate to customers related charges to the service requests
The ideal candidate will have working knowledge and competency in
- Basic administration of Active Directory
- Microsoft Exchange basic configuration and mailbox management
- Problem-solving in Microsoft Windows client environments
- Basic networking troubleshooting
To apply: Send your CV to info@csl.com.mt