Role:                     IT Support Executive

Reports to:         Head of IT


Responsible for answering IT requests via the IT ticketing system and offering support to our Head of IT, including server infrastructure and network environments.


·         Acts as a first line of support for company’s employees

·         Document technical issues and solutions for future requirements

·         Installing, diagnosing, repairing, maintaining and upgrading hardware / equipment

·         Supporting and maintaining the company’s desktops, printers, copiers, telephones and security systems

·         Tablet System – MDM



·         Good communications skills, problem-solving

·         Knowledgeable on WAN/LAN configuration, security and monitoring tools

·         Knowledge of common telecommunication solutions, and CCTV

·         Strong knowledge of Microsoft IT operating systems and Office applications

·         Willingness to learn with a can-do attitude

·         Organisational and time management skills

·         Be able to work well in a team, as well as individually, with limited supervision

·         Be proactive, take initiative, work well under pressure and demonstrate attention to detail


We are looking for enthusiastic students who are either mid-way or in their final year of studies of IT related degrees in either of the following fields:

·         Studying computer systems and networks (Level 4)

·         Computer Technician Course

·         Unit 2 – Advanced Network Technologies

·         MCast Award in Network Design & Infrastructure


If you are interested, please send your CV and Cover letter addressed to