At ISL we don’t just employ people , but we empower and encourage them to build a successful career in the field of IT.
- Provide support to a number of clients using EYESEL Business Suite and other applications both on site & company premises
- Form part of the after sales team and liaise with other teams as required
- Documentation of client support issues & status tracking
- Troubleshooting issues at clients and querying the data before escalating the problem
- Report writing (mainly using Crystal Reports)
- Testing of applications
- Assist in the Training of users
- Timely inputting of timesheets
- Adherence to the company code of conduct
- Assist in System upgrades at Clients (onsite and offsite)
- Assist in Data conversions
- Build and Maintain Documentation of applications
Other duties which from time to time the Company may introduce.
- Report to Directors or whomever they delegate in their stead.
Training on the various modules/duties will be provided accordingly. The individual will also contribute to updating our ticketing system and ensuring that the information is up-to-date and in synch.Those interested are to send a CV together with a covering letter to Mr Calleja Urry at Simon.CallejaUrry@isl.com.mt