Are you currently in need of a part-time job but due to your schedule you are unable to commit to certain hours per week? We need people to work from the comfort of their home on a part-time flexible basis for a minimum of 20 hours per week between Monday and Sunday.
As a Customer Champion, you will be responsible for responding promptly to general inbound customer service inquiries, whilst ensuring that Melita customer's interests are at the forefront of the service you provide. The Melita knowledge base will support you with all of the different types of customer queries that you will encounter, so we need people who are willing to learn. The following is what we believe is required to do this job well.
You Have Empathy, we believe this is the single most important attribute of an awesome support person.
You Absolutely Love Interacting With Customers, we’re looking for someone who genuinely likes interacting with people.
You Are Tech-Savvy, we’re looking for someone who loves innovative technology so basic technical background is a must.
This job is surely not for everyone. But if you are passionate about customer care, have a quiet, distraction free work space at home and you are disciplined and determined in making this work, this might be the ideal role for you. Training and information sessions will be held at the office.
At Melita Ltd. we know that our success depends entirely on our work-force. For this reason we make sure that the Melita team remains diverse, dynamic and free to grow and develop.
If you would like to apply for this role, kindly fill in the below application form.
Melita is an equal opportunities employer and an achiever in the Foundation for Human Resources Awards 2011.
To apply kindly send your application to firstname.lastname@example.org