As part of its growth strategy Ozone Ltd. is looking to recruit a Systems & Network Engineer on a full time basis.

Key Responsibilities:

  • Install, configure, update and maintain computer hardware systems.
  • Monitor servers systems and networks through dedicated software, check logs to ensure proper functionality of the systems
  • Maintain and update operative systems and software application
  • Talk staff/clients through a series of actions, either face to face or over the telephone or by remote assistance to help set up systems or resolve issues.
  • Troubleshoot system and network problems and diagnose and solve hardware/software faults.
  • Produce and maintain Documentation for IT procedures
  • Manage user’s accounts, mailboxes and profiles
  • Respond within SLAs to reported requests and incidents.
  • Add value to tickets before escalating to higher technical departments.
  • Work continuously on a task until completion (or referral to third parties, if appropriate).
  • Ready to support systems on a 24×7 basis
  • Keep record of all IT company assets.
  • Prioritize and managing many open cases at one time.

Knowledge/Experience Requirements:

  • Tertiary qualification in relevant field or significant demonstrated equivalent competency 
  • Industry certification from Microsoft, Cisco or other IT industry leaders
  • 5+ years experience managing high availability systems, Databases and Networks.
  • Networking concepts
  • Firewalls configuration
  • Windows Networking
  • Windows Server 2008/2012
  • Monitoring of MySQL DB (SQL programming considered an asset)
  • In depth knowledge of networking both at an office level and a data centre level
  • Knowledge of PBX and telephony systems based on Asterisk VoIP solutions.
  • Knowledge of Linux systems.
  • Ability to work to tight deadlines within a team environment
  • Excellent troubleshooting skills.
  • Knowledge of VMWare Esxi 5.x
  • Knowledge of Storage Area Network systems
  • Programming experience in Microsoft Visual Studio, ASP and/or PHP will be considered an asset
  • Experience in telecommunications Industries considered an asset.
  • Be energetic and have a desire for continuous learning and continual improvement
  • Excellent communication, analytical, and problem-solving skills

Those interested are to send a CV together with a covering letter to Ms Zard on