PTL Limited is seeking a Junior Technical Support Engineer to maintain mission-critical systems and coordinate on-boarding of the various international clients using these systems.

The chosen candidate will join the Database & Middleware Services team that is responsible for the implementation and on-going support of these systems from a business, middleware and database perspective. 


  • Perform system and application software upgrades within the established change management policies.
  • Monitor performance and ensure system availability and reliability 

  • Monitor system resource utilization, trending, and capacity planning 

  • Provide Level-2/3 support and troubleshooting 

  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure 

  • Liaise with suppliers and other IT personnel for problem resolution
  • Liase with clients for on-boarding, testing and on-going support
  • Participate in the 24/7 oncall rotation


The ideal candidate will need to demonstrate:

  • A good working knowledge of Linux, Unix, AIX or similar *nix-based operating systems. Industry certifications in any of these will be considered an asset.
  • A working knowledge in the management and support of any of the mainstream relational database management systems will be considered an asset.
  • A working knowledge in any of the mainstream Java-based Application servers
  • Good English communications skills.
  • Capability to carry out site visits (in Malta) within timeframes dictated by SLA’s.
  • Experience with monitoring, troubleshooting, systems management and diagnostic tools
  • Willingness to work in a fast-paced environment.

Applicants must to submit a detailed CV with a covering letter to Nathalie Gatt at by Monday 17th July 2017. 
Applications will be treated with the strictest confidence and acknowledged after closing date. Two employer references may be requested at second interview phase.