With unrivalled experience in Malta and the North African market, Retail International Group offers fashion brands an opportunity to enter these emerging markets with a dependable and professional partner. Formed in 2006, Retail International Group has since established a strong reputation in the retail world as one of the pioneers in fashion retailing across Malta and North Africa.
Main responsibilities:
o Acts as a first line support to internal end users;
o Hardware and software support;
o Install and maintain IT equipment;
o Monitor and troubleshoot internal systems;
o Monitor ticketing system and prioritize tasks;
o Identify and propose changes to improve systems;
o Document procedures.
Requirements:
o Ability to deal with end users issues;
o Logical and proactive thinker;
o Up-to-date technical knowledge;
o Good interpersonal and user support skills;
o Ability to work on own initiative with a minimum supervision;
o Ability to handle various tasks and projects simultaneously;
o Demonstrate strong analytical and problem-solving skills;
o Willing to learn and take on certain responsibilities;
o Valid driving license.
Education
o Diploma level or equivalent in IT related subjects required as a minimum;
o Knowledge and understanding of e-Commerce platforms namely Shopify & WordPress;
o Sound knowledge of Windows Operating systems, including Active Directory and Group Policy maintenance, Networking and TCP/IP, VMWare, Linux and User Administration.
Contact
o CVs are to be sent to Sergio.schembri@retail.com.mt bearing subject IT2021.