Role Purpose:

  • Primary responsibility in designing and running Vodafone fixed consumer and enterprise business services
  • Plan new fixed products delivering internet, telephony and collaboration services to Vodafone customers
  • Work in a team environment sharing responsibilities for researching solutions, evaluating technical possibilities, documenting results, creating procedures and finally running and monitoring new services. 
  • Collaborate with the Business and Marketing Units when developing new solutions
  • Liaise with other Technology teams within the Networks and IT departments to help deliver and run new products.
  • Coordinate projects with the Project Management& Service Delivery teams
  • Manage the relationship with 3rd party companies engaged to provide support as well as network vendors
  • Gather problem symptoms and carry out the necessary root cause analysis for issues identified on the fixed network products and communicate directly with enterprise clients if required
  • Help with the management of tasks assigned to a team of technicians providing support for fixed consumer and business services
  • Involvement in other tasks assigned to the Fixed& Enterprise team.
  • Carry out any other duties as deemed necessary by the Fixed & Enterprise team lead
  • Carry the above duties outside office hours where deemed necessary and participate in any on-call scheme is required


Qualifications & Skills:

  • Degree in Engineering or IT
  • Good understanding of Networking & Telecommunications and working experience on fixed networks related projects
  • CCNA certified
  • An analytical approach to operational issues
  • Strong troubleshooting skills
  • Strong organizational and communication skills
  • Eager to learn new competencies through both class based and on the job training
  • Valid driving license


If interested apply here.